About this course
This course prepares trainees to support the front desk and patient journey professionally using Mico HMS.
What you'll learn
Register patients
Manage appointments
Handle arrivals
Update patient information
Support patient communication
Course Curriculum
6 topics • 6 lessons
Topic 1 — Reception Desk Workflow1 lessons
Reception Desk Workflow30-60 min
Topic 2 — New Patient Registration1 lessons
New Patient Registration30-60 min
Topic 3 — Appointments and Scheduling1 lessons
Appointments and Scheduling30-60 min
Topic 4 — Patient Arrival and Queue Handling1 lessons
Patient Arrival and Queue Handling30-60 min
Topic 5 — Patient Communication1 lessons
Patient Communication30-60 min
Topic 6 — Reception Practical Assessment1 lessons
Reception Practical Assessment30-60 min
Requirements
- HMS Fundamentals recommended
About the instructor
L
lingerd bertonson
Course Instructor